Online retail sales in the US climbed to $340.2 billion in the second quarter of 2026, roughly a sixth of everything retailers sold that quarter, according to a Census Bureau count reported by Prosper Show. Growth like that is outpacing physical retail by a wide margin this year.
Building an ecommerce online presence today means competing for a slice of a market that keeps growing faster than physical retail. And doing it across more places than a single website.
Most of that growth isn't happening on your homepage. It's happening in feeds, in search results, and on review pages, before a shopper ever types your store's name into Google.
Search, Social and Reviews Aren't Separate Battles
Treating them as three separate channels is the first mistake a new store makes. A shopper sees a product in a feed, searches the brand to check it's real, then reads a few reviews before entering a card number.
Miss any one of those steps and the sale is gone at the last moment, not the first.
Here's roughly where each of those channels stood heading into the back half of 2026:
| Channel | What the 2026 data shows | What it means for a new store |
|---|---|---|
| Overall online retail | $340.2B in Q2, 17.1% of all US retail sales, up 12.2% year over year | The pie is growing, but so is the number of stores competing for it |
| Social commerce | Roughly $104.6B in projected US spend for 2026, with about a third of online shoppers expected to buy directly through a platform | A product photo with no way to check out nearby is leaving sales on the table |
| Reviews | Reviews factor into 93% of purchase decisions studied | A store with zero reviews starts every sale at a disadvantage |
Capital One Shopping's research on social buying puts a meaningful share of US online shoppers on track to buy directly through platforms like TikTok Shop or Instagram this year. Not just clicking through to a website first.
The review number matters more for a brand-new store than an established one. Capital One Shopping's review research found conversion rates jump by more than three-quarters once product reviews are visible on a page, citing analysis from Northwestern's Spiegel Research Center.
A store that hasn't sold anything yet can't benefit from that lift. That's exactly why the first few reviews matter more than the fiftieth.
Getting Your Ecommerce Online Presence Off the Ground
Photo by cottonbro studio on Pexels
The store itself still comes first. A slow page or a confusing checkout undoes everything else on this list.
So a properly built ecommerce storefront is worth getting right before spending on ads or influencer posts.
Consistent visuals across the store and every social profile carry more weight than any single post. A shopper who can't tell your Instagram and your website belong to the same brand hesitates right at the moment you need them to trust you.
That's where visual branding work earns its keep.
Who actually builds all of this changes the timeline more than most founders expect. The trade-offs between a freelancer, an in-house hire and an agency team are worth running the numbers on before committing to one path for the next two years.
Once the storefront and the profiles are live, the work doesn't stop. Keeping search visibility and paid placement moving is what keeps a new presence growing instead of flatlining right after launch.
That's a large part of what ongoing marketing support is for.
A store that launches with no reviews and a quiet social feed isn't broken. It's one step behind the businesses it's competing against in that Census growth number.
That gap closes fast once the storefront, the profiles and the first handful of reviews are all pointing at the same brand.
Cover photo by Gustavo Fring on Pexels
Sources
- E-commerce Grows 12.2% Year Over Year, Claims 17.1% of Retail Sales — Prosper Show, citing U.S. Census Bureau
- Social Commerce Statistics & Trends (2026) — Capital One Shopping
